EENI

STUDENT SUPPORT CENTER: COACH, TUTOR’S AND SECRETARY.

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COACH. “Your Coach will guide and help you”.

The primary objective of the Coach is to ensure that a student finalizes his studies successfully. Their functions are:
• To guide the student in how he must study.
• To stimulate the student so that he studies regularly.
• To motivate to the student for his active participation in forums and other events of the e-Campus.
• To offer solutions on precise problems that affect the yield of the student.
• To take care of any suggestions or opinions of the student.
• The Coach is not for responding to academic questions (these are for the tutors), nor to solve administrative subjects (this is for the academic secretariat)
 

TUTORS

A team of tutors will respond to the student’s questions and evaluate the exercises. The tutors are mainly for:
• Respond to student's questions.
• Evaluate exercises.
• Issue academic reports.
• The tutors are not for: administrative questions, installation troubles, ... (This is the role of the Secretary). The Tutor is not your coach.

ACADEMIC SECRETARY
Functions:
- Administration: invoices, special documents or certificates, diplomas, ...
- Course Management: access to learning units, ...
- Technical Assistance: course installation, technical troubles, ...
 

Study Methodology